Michelle Nye

Most retail performance problems are not people problems. They are clarity problems.   Margins tighten. Teams stay busy. Leaders assume expectations are understood — and slowly, execution becomes uneven.

Why Agreements Matter in Mentoring Relationships Some mentors shy away from formal agreements, fearing they’ll make the relationship feel stiff. But the truth is, agreements don’t box people in—they free them. When expectations are clear, both mentor and mentee know what’s on the table. That clarity allows you to focus on growth, not logistics or misunderstandings. A good agreement is less about legalese and more about mutual respect. It’s a roadmap for how the relationship will work and what...

Why Goals Matter in Mentoring Without goals, mentoring risks becoming a series of pleasant conversations that don’t lead anywhere. With goals, it becomes purposeful, focused, and measurable. Goals don’t just define success for the mentee—they keep both mentor and mentee aligned, accountable, and motivated. Think of goals as the roadmap. They don’t have to dictate every turn, but they give you direction and a sense of progress along the way. The Difference Between SMART Goals and Mentoring...